Privacy Policy

1. Information We Collect

We collect information you provide directly, including:

• Account information (name, email address)
• Business data you enter (projects, clients, invoices, contracts)
• Payment information (processed securely via Stripe — we never store full card details)
• Communications you send us via support tickets or email

We also automatically collect usage data such as pages visited, features used, and timestamps to improve the Service.

2. How We Use Your Information

• To provide and operate the CreatorKeeper platform
• To process payments and manage your subscription
• To send transactional emails (invoices, deadline alerts, support replies)
• To improve the Service based on usage patterns
• To respond to your support requests

3. Data Sharing

We do not sell your personal data. We share data only with:

• Stripe — for payment processing
• Resend — for transactional email delivery
• Service providers who assist in operating the platform, under strict confidentiality agreements

4. Data Retention

We retain your data for as long as your account is active. If you delete your account, we will delete your personal data within 30 days, except where required by law to retain it longer (e.g. billing records).

5. Your Rights

You have the right to:

• Access the personal data we hold about you
• Export your data at any time from account settings
• Request correction of inaccurate data
• Request deletion of your account and associated data
• Opt out of non-transactional marketing emails

To exercise any of these rights, email us at hello@creatorkeeper.com.

6. Cookies

We use essential cookies to maintain your session and authentication state. We do not use tracking or advertising cookies.

7. Security

We implement industry-standard security measures including encrypted data transmission (HTTPS), secure password handling, and role-based access controls. No system is 100% secure — if you discover a vulnerability, please contact us immediately.

8. Children's Privacy

CreatorKeeper is not intended for users under the age of 13. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of material changes via email or an in-app notice. Continued use of the Service after changes constitutes acceptance.

10. Contact

For privacy-related questions or requests, contact us at hello@creatorkeeper.com.